Selected work highlights

Five representative work highlights are shown first. Expand the full list if you want the rest of the published work.

Showing 5 of 7 published case studies.

Business-Critical Integrations

Outcome: Improved delivery throughput with explicit appetites and risk containment.

  • Built and operated integrations across payments, accounting, CRM, and supplier workflows.

In-house Engineering Transition

Outcome: Established engineering standards, CI/CD discipline, and operational readiness.

  • Moved marketplace delivery from agency-led to in-house engineering as first technical hire.

Rails Marketplace Scale-Up

Outcome: Grew monthly GMV from roughly GBP thousands to GBP millions while maintaining reliability.

  • Scaled a Rails marketplace from tens to thousands-plus monthly orders.

Portable Architecture and API Core

Outcome: Reduced vendor lock-in risk, improved cost and change control at scale, and avoided duplicating business logic across surfaces.

  • Built platform and integration layers around external providers and core APIs to support multiple client surfaces from one system.

AI Agents for Internal Ops

Outcome: Shipped with scoped actions, execution traces, evals, and controlled rollout patterns to improve speed without losing trust.

  • Built OpenAI-powered internal agents and AI-assisted workflows for repetitive operational work.
View all 7 case studies

Self-Serve Ops Capabilities

Outcome: Reduced manual operational work while improving traceability, auditability, and confidence through the order lifecycle.

  • Turned messy operational workflows into trusted self-serve capabilities across core platform flows.

Shape Up Roadmap Delivery

Outcome: Aligned effort to business value, reduced delivery risk, and improved decisions through iterative reassessment and user feedback.

  • Delivered complex roadmap work as appetite-based bets with tight 80/20 scoping and risk-first sequencing.